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HCL Notes/Domino 8.5 Forum (includes Notes Traveler)

HCL Notes/Domino 8.5 Forum (includes Notes Traveler)

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Subject: mail.box maintenance causes MTC problem
Feedback Type: Problem
Product Area: Domino Server
Technical Area: Error Message
Platform: Windows 2003 server
Release: 8.5
Reproducible: Always

Hi again, I've already opened a thread with our message-tracking-problem. Here are my new informations regarding the issue. The problem is, that we receive lots of

"MT Collector: Failed updating entry in message tracking store: [inmsgid]=OFDA329796.F745A9EF-ONC1257633.000B1492 & [inrcp]=ISpy on office08@OBJENTIS: No documents found"

errors. I can correct the problem with shutting down the mtc task, delete the current .MTC file and executing "tell mtc reindex", "tell mtc purge 30" and "tell mtc process", but after 04.00 AM (when the mail.box maintenance takes place), the problem starts again...

is it possible, that the mail.box maintenance "destroys" something? on the other day, the problem was solved by the daily maintenance (received lots of mtc errors till 4am, then 0 the whole day - till it started again at 4am the next day)


here's one part of the log:

16.09.2009 04:00:06 Router: Initiating daily mailbox maintenance
16.09.2009 04:00:06 Router: Received maintenance request for mail.box, processing all pending message updates
16.09.2009 04:00:08 Starting purge of old documents in log file
16.09.2009 04:00:14 Recovery Manager: Assigning new DBIID for D:\Lotus\Domino\data\mail.box (need new backup for media recovery).
16.09.2009 04:00:43 Finished purge of log file
16.09.2009 04:06:52 Admin Process: Searching Administration Requests database
16.09.2009 04:10:48 MT Collector: Failed updating entry in message tracking store: [inmsgid]=OFECFB03FA.CAA507BB-ONC1257633.000B145C & [inrcp]=ISpy on office08@OBJENTIS: No documents found
16.09.2009 04:10:48 MT Collector: Failed updating entry in message tracking store: [inmsgid]=OFDA329796.F745A9EF-ONC1257633.000B1492 & [inrcp]=ISpy on office08@OBJENTIS: No documents found
16.09.2009 04:10:48 MT Collector: Failed updating entry in message tracking store: [inmsgid]=OF4E14992A.01526540-ONC1257633.000B1971 & [inrcp]=ISpy on office08@OBJENTIS: No documents found
16.09.2009 04:10:48 MT Collector: Failed updating entry in message tracking store: [inmsgid]=OFB6B6D955.ECF40693-ONC1257633.000B19AF & [inrcp]=ISpy on office08@OBJENTIS: No documents found

[and many more errors]

any idea? [maybe without uploading the mtstore database or whatever]

server is win 2008 and not 2003

thanks in advance & greetings from Vienna,

Bernhard


Feedback number WEBB7VZHJV created by ~Carol Zekjipyberggon on 09/18/2009

Status: Open
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